Director, Communications & Engagement

Vancouver, BC, Canada
Full Time
Major Project
Senior Manager/Supervisor

The Opportunity 

Major infrastructure projects are increasingly needed to improve the safety and quality of life of growing communities everywhere in the country, including Vancouver.  Through ideation, planning, design and construction, these complex projects often cause a lot of interest and concern from a variety of stakeholders, and they can be disruptive for communities and the environment. They also provide exciting opportunities to connect with our communities, Indigenous Nations, and many stakeholders, while learning how the world gets built, and getting to know the people who build it.  

What You Will Do

  • Identify the communications and stakeholder relations objectives, target audiences, and plans for projects. This can include:  
    • Stakeholder mapping 
    • Planning stakeholder engagement and feedback mechanism  
    • Organizing processes for collecting, validating and publishing project information  
    • Crisis planning and management 
    • Managing digital communications and social media channels  
    • Managing complaints and requests for information 
    • Managing media requests 
    • Event planning  
  • Manage a team of 2 or more communication experts; 
  • Deliver communications requirements as per contractual agreements;   
  • Work collaboratively with the Clients to ensure optimal collaboration between project teams;  
  • Provide performance measurement;  
  • Provide counsel to Project Directors and Leadership teams; 
  • Work closely with other teams, particularly Environment, Indigenous Relations, Mobility, Construction to gather information and disseminate accordingly; 
  • Manage project communications budgets; 
  • Ensure media relations and public speaking training for experts;   
  • Develop internal communications plans. 

What YOU Will Bring 

  •  University degree in Communications, Public Relations, or related field; 
  • Minimum 10 years' experience in a key role that shaped the success of large construction/infrastructure projects;  
  • Extensive experience planning, developing and implementing strategic and integrated communications plans for large construction/infrastructure projects and experience working with multiple stakeholders with competing interests;  
  • Trained in Gender-Basis Analysis Plus (GBA+) and the IAP2 model for public engagement; 
  • Proven ability to liaise with the public, Governmental Authorities and other stakeholders on contentious issues by finding the opportunities and solutions to effectively respond and proactively manage issues, and bringing the matter to a conclusion in a timely manner; 
  • Ability to rally people around an idea;  
  • Leadership skills;  
  • Curious, empathic; 
  • Excellent writing and verbal communicative skills, crisp, to the point;  
  • Autonomous, demonstrates initiative; 
  • Technical knowledge of construction is not a requirement.  

The expected salary range for this opportunity is $143,000 - $194,000. Please note that salaries may vary depending on the candidate’s experience and geographical location. Listed compensation is exclusive of bonus and in addition to our extensive employee benefits program which is listed above. Availability of certain benefits may vary based on the specific job role.

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